Why is my SIM Card not included?

We do not provide a SIM card because we provide the tracker globally, we would have international customers who would be confused as to why the USA based SIM card is not working. You need a card specific for your country. For customers within the United States we recommend to get a T-Mobile SIM card. You can visit the link below:

https://prepaid-phones.t-mobile.com/pay-as-you-go

This SIM card is available at any local mobile store or resellers. You can also use SIM cards from US Mobile, Ting, Net10 or any carrier that provides unlocked prepaid (pay-as-you-go) GSM SIM cards.

It's a prepaid SIM card specific for GSM related products. Just purchase the SIM, have it activated then put prepaid or paygo credits on the card and you're all set. You just pay as you go, no contracts. 

This SIM has nothing to do with your current provider, this is just for the iTrack 2. It does not matter who your current cellular provider is, the iTrack 2 will communicate with it regardless.

You do not need anything else after this. Just download the user guide from our website to get step by step help on setup. Available at the link below:

http://www.ElectroFlip.com/guide

NOTE: You won't be able to use Verizon or Sprint SIM card as these carriers uses a different network which is not compatible with the tracker. These carriers both uses CDMA network and not GSM network. Also, these carriers don't likely provide SIM cards.